INSIGHTS & RESEARCH

Thinking in public.

Practical writing on AI, data, automation and software — from the vantage point of building these systems in Africa. Upcoming articles below; the archive grows from here.

ARTIFICIAL INTELLIGENCE8 MIN

What RAG actually is — and when your organisation needs it

Retrieval-Augmented Generation explained without the jargon: how grounding AI in your own documents changes what assistants can safely do.

COMING SOON
AI IN AFRICA6 MIN

Getting started with AI when your data lives in spreadsheets

You do not need a data warehouse to begin. A realistic path from scattered Excel files to your first useful AI system.

COMING SOON
AUTOMATION7 MIN

From WhatsApp to CRM: automating customer conversations responsibly

Designing automation that answers fast, escalates honestly and never leaves a customer talking to a wall.

COMING SOON
MACHINE LEARNING9 MIN

Why most machine learning projects die before deployment

The failure points are rarely the model. Data readiness, evaluation honesty and operational ownership decide the outcome.

COMING SOON
DATA SCIENCE5 MIN

The dashboard your leadership team actually needs

Fewer numbers, better questions: how to design business intelligence around decisions instead of metrics.

COMING SOON
AUTOMATION7 MIN

n8n in production: lessons from building automation for SMEs

What holds up, what breaks and what to monitor when workflow automation becomes business-critical.

COMING SOON
SOFTWARE ENGINEERING6 MIN

Build for the intelligence you will add later

Architectural choices that make a business system ready for AI features — clean data, clean APIs, clear events.

COMING SOON
AI IN AFRICA8 MIN

The AI readiness questions every NGO should ask before spending

A practical self-assessment for development organisations weighing AI against their mandate, data and budget.

COMING SOON
RESEARCH10 MIN

Machine learning for agriculture in East Africa: practical use cases

Where models genuinely help across the growing season — and where a good agronomist still beats an algorithm.

COMING SOON

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